Checklist

Questions To Ask When Choosing An Agency

TLC

Others

1.   Are you state licensed to perform “personal care”?

 Yes!

 ???

2.   Are your Aides covered by workers’ compensation insurance?

 Yes!

 ???

3.   Are all of your Aides bonded?

 Yes!

 ???

4.   Does your agency carry full professional liability insurance?

 Yes!

 ???

5.   Are police records included in background checks on your Aides?

 Yes!

 ???

6.   Does your agency have at least 10 years of experience providing eldercare services?

 Yes!

 ???

7.   Will your agency conduct a needs assessment at no cost?

 Yes!

 ???

8.   Can families interview the Aide prior to hiring and at no cost?

 Yes!

 ???

9.   Can families contact existing clients for a reference?

 Yes!

 ???

10. Do you charge the same rate on days, nights, weekends, and holidays?

 Yes!

 ???

11. Can a client terminate services at any time by giving a verbal notice?

 Yes!

 ???